Privacy Policy
Your privacy, in plain English.
Coeus Tech LLC is a security-led, remote-first managed IT and cybersecurity company based in Michigan. Protecting data is the core of what we do — including yours. This page explains, without legalese, what we collect, why, and the control you have over it.
What we collect
Only what we need to respond and do the work.
We keep data collection deliberately minimal. The information we hold falls into two buckets:
- What you give us. When you fill out the contact form or book an assessment, we collect what you type in — typically your name, email address, phone number, company name, and the message describing what you need. When you become a client, we collect the information required to deliver and support your IT and security services.
- Basic technical data. Like most websites, our hosting and content-delivery provider may record standard server logs — such as IP address, browser type, and the pages requested — to keep the site secure and running. We do not run advertising trackers, and we do not build marketing profiles on visitors.
How we use it
To talk to you and to run your services.
We use the information you share for clear, limited purposes:
- To respond to your inquiry, schedule your free assessment, and answer questions.
- To deliver, manage, monitor, and support the IT and security services you have engaged us for.
- To send service-related communication — for example, an alert about a security event, a maintenance notice, or an invoice.
- To meet our legal, tax, and contractual obligations.
We do not sell your data. Ever.
We do not sell, rent, or trade your personal information to anyone. We do not share it for third-party advertising. The only parties who ever touch your data are the service providers listed below — and only so we can run the website and deliver your services.
Service providers
The vendors that help us run, at a high level.
To operate, we rely on a small set of reputable providers. Each only receives the data needed for its specific function, and each is bound by its own security and privacy commitments.
- Microsoft (Azure / Microsoft 365). Hosting, email, identity, and productivity infrastructure used to communicate with you and manage client environments.
- Cloudflare. Website delivery, DNS, and security/edge protection for this site.
- Our email and scheduling provider. Used to receive your contact-form messages, book assessments, and correspond with you.
- Security and monitoring tools. The tooling we use to monitor, protect, and support client systems as part of our managed security services.
If our list of providers changes materially, we will update this page. We may also disclose information when legally required — for example, in response to a valid court order — or when necessary to protect the safety, rights, or security of our clients and systems.
Data retention
We keep it only as long as it is useful or required.
We hold contact-form inquiries for as long as needed to respond and follow up. For active clients, we retain the records required to deliver and support your services for the life of the engagement. After an engagement ends, we retain only what we are legally or contractually obligated to keep — for example, billing and tax records — and securely dispose of the rest. If you ask us to delete your information sooner, we will do so wherever we are not required by law to retain it.
Your rights
Want to see, correct, or delete your data?
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Just email and we will handle it promptly.
Send any privacy request — access, correction, or deletion — to matthew@coeustech.net. To protect your data, we may need to confirm your identity before acting on a request. We will respond within a reasonable timeframe and let you know what we have done.
Questions about this policy or how we handle your information? Reach out the same way — directly to the owner, no ticket queue.
Changes to this policy
If this changes, the date changes with it.
We may update this policy as our practices or providers evolve. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be reflected here, and continued use of our site or services after an update means you accept the revised policy.
Talk to the founder, not a phone tree.
Every engagement starts with a free assessment — a plain-English read of where you stand and what to fix first. Month-to-month, no lock-in, clean exit if you ever leave.